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Prior to commencing, please ensure you have read your product brand’s Warranty, Terms, Conditions & Exclusions by clicking on the following link:

Warranty Cards

if you have a Tapware claim, please click here.

Please ensure you have checked the following prior to proceeding. Failure to do so may void your warranty:
  • You have used a licenced plumber to install your product;
  • Have you checked that your licensed plumber has flushed the cold & hot water lines prior to installing the Tapware;
  • Your licenced plumber has ensured the water pressure is no more than 500 KPA


To make a claim under our Terms of Warranty, you must be able to prove when you purchased the product. The easiest way to do this is through your original proof of purchase, for example your invoice or receipt.
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Abey Australia will be in contact with you within 2 business days to discuss your claim. For any future correspondence, please quote your claim number.