Customer Service | Abey Australia

Prior to commencing, please ensure you have read your product brand’s Warranty, Terms, Conditions & Exclusions by clicking on the following link:

Warranty Cards

if you have a Tapware claim, please click here.

Please ensure you have checked the following prior to proceeding. Failure to do so may void your warranty:

You have used a licenced plumber to install your product;
Have you checked that your licensed plumber has flushed the cold & hot water lines prior to installing the Tapware;
Your licenced plumber has ensured the water pressure is no more than 500 KPA

I have read the products Terms of Warranty and would like to make a warranty claim

Purchase Details To make a claim under our Terms of Warranty, you must be able to prove when you purchased the product. The easiest way to do this is through your original proof of purchase, for example your invoice or receipt. Purchased From Date of Purchase Proof of Purchase (Max 10Mb - jpg, png, pdf, doc, docx) Licensed Tradesperson / Installer's / Building Supervisor's Name Licensed Tradesperson / Installer's / Building Supervisor's Phone Number

Product Details

Range Product Codes Product Description Perceived Problem(s)

Photos of problem(s) (Max 10Mb - jpg, png, pdf, doc, docx)

File

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Your Details Name Address State Postcode Best Contact Number(s) Email Address

Thankyou for submitting your Warranty Claim.

Your claim number is ""

Abey Australia will be in contact with you within 2 business days to discuss your claim. For any future correspondence, please quote your claim number.