Yoni made you feel relaxed and not rushed when exploring all the options. Offered some great tips and ideas. Made selecting what we needed much easier. Great showroom as well.
After sales service review . I had to make a warranty claim only small but as with most companies I was prepared for the worst .I have never dealt with a better company that listens ,then with out hesitation acts to rectify a fault fast and efficient .I would totally recommend Abey in all my developments and rebuilds .Thanks
Had a great experience at the Abey showroom today. Yoni was extremely knowledgeable. He took the time to understand what we were looking for and talked us through a variety of options.
Yoni was fabulous. Highly recommend. Thanks. Sorry to hear about the Irish in the RWC ☘️
Excellent help and advice with product selection in a well-appointed showroom. The representative helpfully (and patiently!) worked through a number of options for all fittings for 3 bathrooms. We’re delighted with our beautiful selections
Brilliant service, knowledge and personal advice. So lovely when someone just gets what you want. Thank you Yoni for your assistance to date.
This is the best showroom in Melbourne for kitchen and bathroom taps, showers, baths and accessories. The showroon doesn't just feature a great range of products. Yoni and his team provide fantastic service and advice to help make those difficult choices easier, even when it might take countless visits to finally decide. Whenever we are renovating and want to get ideas on the latest and greatest, this is where we head. Thanks for all the help. We guarantee you'll see us again
Wow!!! Lovely showroom, great products but best of all was the amazing service, attention and fantastic advice I received from Yoni. Thank you so much Yoni for making me feel comfortable and special, not just another person through the door. Wish we had more people like you Yoni in customer service.HIGHLY RECOMMENDED. Margaret mum O’Donnell Minogue.
Just like to thank Shaun in the warranty department of Abey for his friendly, and prompt service, we had a small problem with the spray filter in the end of the spout of our Gessi kitchen tap which we love, thanks to Shaun the spare part arrived promptly and our tap is back to new, so refreshing to deal with a company like AbeyThanks Shaun and Abey
Yoni was so helpful with choosing products. I have been to various shops, but none have asked the pertinent questions that he did. This also gave me time to consider what I really want in the house. It’s only a pity that you can’t purchase your choices through the South Melbourne showroom. This would make buying everything so much easier, rather than relying on a third party to order the goods. That’s my only gripe. Otherwise this was a very productive and useful visit. Thanks Yoni.
We visited the Abey showroom on a few occasions and each time we were welcomed with friendly greeting by Yoni. Yoni has provided excellent service with an exceptional understanding of it’s products. I appreciate Yoni’s assistance, professionalism and attention to detail. Wonderful experience..!
Yoni was wonderful: he understood my taste and budget and guided me to beautiful choices. I was able to try different taps and showers and see how they could be mixed and matched. The kitchen displays were ideal for sizing my new sink. He thought of everything for my new home and Lulu generated a detailed itemised list that my kitchen designer and builder are using.
The showroom in Ferrars St is a delight to explore. Yoni is an exceptional product consultant. He’s very knowledgeable about the Abey products and willing to offer customised recommendations on products. He spent the time with me to ensure that I had two suitable options for sinks and tap ware that will work well for my kitchen. I walked away with all the information I need to inform my kitchen designer. I’ll be back to order products when my renovation team is ready to build. Thank you Yoni.
This is again one of my favorite types of reviews a family run Australian owed business, some where in the industry i believe for over 60 years and two generations of being a leader in tap ware.For me a long serving 35 + years Master Builder & I would like to think I have learnt something :).As you could well imagine I have dealt with many suppliers of bathroom, kitchen & all tap ware.Over those years I have also had the good fortune of dealing with Jamie Herridge one of their dedicated hard working sales leaders.As a profession he is 5 stars all the way ,great communicator, always going out of his way to fulfil his sales obligations, product knowledge is second to none and best of all he sells abbey products. Abbey to me are a first class product definably all round leaders of all their product range defiantly a five star company all round, please support our Australian owned and run businesses we owe it to our children.
I visited the Abey Showroom twice in preparation for our new build. On both occasions I was extremely impressed with Yoni, whose genuine care and attention to our requirements was extremely comforting. Yoni took the time to consult with us and was able to offer suggestions to optimise our kitchen and bathroom fittings and fixtures. I was also very impressed with the range available. Thank you Yoni.
Couldn't recommend Abey Sth Melbourne enough and this is due to our experience with Yoni who gives customer service like no other. Yoni's comprehensive knowledge of the product helped us choose with ease and confidence making the whole experience enjoyable - a rare thing these days. Thank you Yoni
Chris Wegener (P6 W.
best place in Melbourne to see sinks, taps etc in situ and also comes with knowledgeable staff who listen to what you want and guide you accordingly.very impressed. thank you
The level of product knowledge and willingness to helpfully find solutions is outstanding.
Good customer service involves various elements and this was shown today when we visited Abey at their Albert Park show room. The gallery’s Coordinator Yoni’s vast knowledge and expertise about the products and “end look” assisted us to resolve our queries and provided options with practical explanations about what products would best fit our needs.Overall a satisfying visit and we came away feeling comfortable and happy with our product decisions that best met both our needs and budget.
Popped into the abey showroom to have a look at the range of kitchen and bathroom products displayed in different settings. I was blown away by the friendly, helpful and knowledgeable service I received by the nice gentleman at the showroom and impressed at the stylish range of kitchen taps and bathroom products simply gorgeous!! Thanks for pointing me to the convenient locations for where to purchase.
Yoni has been so helpful with this rookie renovator. His knowledge of his product is beyond! His guidance has been so helpful in choosing the right product for my needs. Thank you!!!! Couldn’t recommend Abey, and Yoni high enough
We visited the Abey showroom today and were very impressed with the product knowledge and customer service of Yoni.He couldn't have been more helpful and as a result we are clear on which Abey products we will purchase.Tricia & Robert
Just called in about an enquiry and the lady picked up the phone was suburb
I absolutely love my kitchen sink, it’s durable easy to keep clean and everyone compliments how beautiful it is.It makes a wonderful statement in my kitchen. Thanks Abey Schock 10 out of 10
Thank you for the prompt response and sending out a new head for my sink mixer. The warranty and claim department responded back to me within a day to fix the problem. Definitely a company worth dealing with. 🤩🙌
We were so disappointed to find that our new Armando Vicario tap had a chip in the black powder coating on the handle (possibly installation damage). Given the $800 cost, we were devastated. It was a great relief that Abey had our backs and replaced the handle at no cost...and quickly too. Thank you Abey.
ABEY has brilliant quality products!
Dealing with Fiona is always the best experience, you are very fortunate to have her as a member of your team
I have worked with Fiona from Abey in the past and she is so helpful and easy to deal with!For a client project we had specified a sink that was on back-order and with Fiona's help we were able to source a similar item that was in stock in minutes. She then was able to follow up the order and ensure that it was shipped as soon as possible.Will definitely be using Abey in the future and can't recommend them enough!
I could not have been looked after better if I had been related!! Trudy in particular has always been nothing bar helpful, consequently we have bought the entire house full of equipment from her, including a very large kitchen bench.
The team at Abey were so helpful! Special thanks to Trudi who found the perfectly suited kitchen and bathroom products for our development to suit our design requirements and budget. She really went above and beyond, I would give her 6 stars if I could.
Such an amazing company to deal with, Fiona went out of her way to get a sink to us the next day for a kitchen installation. One of the best and easiest companies to deal with 🙂
My Abey rep Fiona was absolutely wonderful! She really bent over backwards to help me out so that I could get my sink prior to my kitchen installation. It looks great so I highly recommend 🙂
Great ladies and helpful
Fantastic customer service by Trudi and Roslyn.Nothing was too much trouble in assisting us today.Highly recommend this company.
This company bends over backwards & have the best support network from the Rep right through to the Warehouse Staff.Recieved AAA service today. Extremely happy customers
David M P.
Abey have a fantastic range of products that are excellent quality. We are always well looked after by Fiona!
I highly recommend Fiona and the Company Abey for their professionalism and quality products and outstanding customer service.Fiona provided me with fast friendly assistance when I really needed it.Thank you so so much!.
Abey Sinks are one of the Best Sinks on the Market today and Thanks to the Brilliant job done by one the Best BDM's around Fiona Walton , who is as Hard Working as she is Lovely the sky is the limit for what Abey can achieve for for you and your Kitchen
Great experience and range and very helpful and knowledgeable staff.
Friendly and helpful staff, beautiful showroom. Just wish I could find some proper reviews on the product quality and durability.
Beautiful bathroom and kitchen sinks/taps/baths.Very knowledgeable and helpful staff.
My husband and I would like to thank Cindy for all her help in finding us the perfect sink for our new kitchen. We went through a journey getting it in time from Melbourne. Just like to thank her very much, you were great and it was installed today!